Mhla tingu-14 iMphala 2026 i-WhatsApp yetfula kushaya lucingo njengesivakashi: utfumela linki yelucingo, lomunye umuntfu uyivula ku-bhrawuza yekhompyutha, abhale libito bese uyangena, ngaphandle kwe-akhawunti ye-WhatsApp futsi ngaphandle kwekufaka i-app. Lucingo lumahhala, luvikelwe ngekubetelwa kusuka ekugcineni kuya ekugcineni, alunawo umkhawulo wesikhatsi, futsi lusebenta etingcingweni ta-1:1 nobe etingcingweni temaCembu kufika ebantfwini labangu-32, futsi kute longena ngaphandle kwemvume yemsingati. Ebhizinisini laseSaudi Arabia, loku kusho kutsi umhlangano lomfisha nelikhasimende, umhlinzeki nobe umuntfu lofaka sicelo semsebenti awusadzingi lilayisensi yelithulusi lemihlangano nobe kutsi lolomunye lohlangotsi abe ku-WhatsApp. Kuleliviki, ncuma kutsi nguyiphi inombolo letawudala tinkhinki egameni lenkampani yakho, bese wenta lucingo lolulodvwa lwekuhlola nelikhasimende ngembi kwekutsi utsembele kuko.

Yini ngco i-WhatsApp leyayimemetela?

Ngekwe-simemetelo lesisemtsetfweni ku-WhatsApp Blog, nobe ngumuphi umsebenzisi sekangamema nobe ngubani elucingweni lwe-WhatsApp, ngisho nemuntfu longenayo i-akhawunti. Imininingwane, njengoba yashiwo:

  • Ute i-akhawunti, ute i-app: sivakashi sivula linki ku-bhrawuza yekhompyutha futsi sibhala libito kuphela.
  • Kufika ebantfwini labangu-32: tingcingo ta-1:1 nobe temaCembu, ngaphandle kwemkhawulo wesikhatsi lonca umhlangano.
  • Imvume yemsingati: tivakashi tilindza ekamelweni lekulindza kuze kube ngulapho umsingati atingenisa, futsi tingakhishwa nobe nini.
  • Imikhawulo yetivakashi: tivakashi atikhoni kubona tinombolo telucingo talabahlanganyelako, kutfumela imilayeto, nobe kungeta nobe ngubani elucingweni.
  • Emathulusi etivakashi: kwabelana ngesikrini sekhompyutha, kuphakamisa sandla, kanye nemitwa lemi-2 (sitsupa lesiphakeme nenhlitiyo).
  • Bobanikati be-akhawunti kuphela labadala tinkhinki: linki yelucingo ingadalwa kuphela ngumuntfu lonayo i-akhawunti ye-WhatsApp.

I-WhatsApp iphindze yatsi ngasekupheleni kwalomnyaka itawetfula kuhlanganiswa ne-Google Calendar ne-Outlook, kute linki yelucingo lwe-WhatsApp ingengetwa esimemweni semhlangano ngekusebentisa i-plugin yekhalenda.

Uyidala njani linki yelucingo ngetinyatselo leti-3?

  1. Vula ithebhu ye-Calls ku-WhatsApp bese uthinta luphawu +.
  2. Dala linki yelucingo bese uyitfumela nge-imeyili nobe ngemlayeto kulabo bantfu lobafunako.
  3. Nangabe lucingo selucalile, ngenisa tivakashi kusuka ekamelweni lekulindza ngemabito ato, futsi ungalokotsi ungenise libito longalati.

Liphuzu linye lekufanele unakekele kulo: simemetelo sikhuluma ngco nge-bhrawuza yekhompyutha. Nangabe likhasimende lakho litawuzama kungena lisebentisa lucingo lwemakhalekhikhini lolungenayo i-app, kuhlole wena ngekwakho ngembi kwemhlangano lobalulekile esikhundleni sekutfola inkinga uphambi kwalo.

Loku kulisita kuphi ibhizinisi lakho?

  • Emakhasimende nebatjalimali labaphesheya: likhasimende laseYurophu nobe e-US lelingayisebentisi i-WhatsApp manje selingangena emhlanganweni wakho ngelinki leseposini lalo.
  • Kukhombisa imikhicito nobe tinhlelo: tivakashi tingabelana ngesikrini sato, ngako umhlinzeki angakuhambisa efayeleni, nobe wena ungakhombisa likhasimende luhlelo lwakho.
  • Tinkhulumiswano temsebenti temzuliswano wekucala: lofaka sicelo akadzingi kunika inombolo yakhe ye-WhatsApp yemuntfu siqu, futsi akaboni tinombolo telicembu lelibuta imibuto.
  • Imihlangano nebahlinzeki: lukhetfo lwamahhala lwemhlangano lomfisha longakufanele kutsenga lelinye lilayisensi lelithulusi lemihlangano.

Ungakudidanisi loku ne-WhatsApp Business API: leti tingcingo tentiwa kusuka kuthebhu ye-Calls ku-app ngekwayo, akusiyo imilayeto ngekusebentisa i-API leyo, njengoba sachaza ku-sihloko setfu mayelana nemanani etimphendvulo te-WhatsApp API, lekhokhelwa emahalala langu-4 ngemphendvulo ngayinye ngemuva kwetimphendvulo tekucala letingu-1 000 tenombolo ngayinye ngenyanga.

Loko lesici lesi lesingakuxazululi

Senta kutsi kungena elucingweni kube melula, kodvwa asiyiguculi i-WhatsApp ibe yinkhundla yemihlangano yenkampani. Simemetelo asikhulumi ngekuphatfwa lokumkhatsi kwema-akhawunti etisebenti, nangelirekhodi lelilinye lemihlangano, nobe ngekuchumana ne-CRM yakho. Umsingati usadzinga i-akhawunti, ngako nangabe sisebenti ngasinye sidala tinkhinki ngenombolo yaso yemuntfu siqu, budlelwane nelikhasimende buhlala elucingweni lwaleso sisebenti, hhayi enkampanini, futsi buhamba naso nasihamba. Futsi nangabe leyo nombolo ivinjelwa, yonkhe imihlangano yayo iyema, lena yingoti lesayikhuluma ku-sihloko setfu mayelana nekuvalwa kwema-akhawunti e-WhatsApp.

Umbono we-Origami

Loku sikubona njengekwehla lokwangempela kwebumatima bemhlangano wekucala: emakhasimende aseSaudi Arabia vele asaku-WhatsApp, futsi emakhasimende laphesheya manje angangena ngelinki. Ebhizinisini lelincane loku kusho imihlangano leshibhile nelula kuyihlela ngekushesha ngaphandle kwekwemukela lithulusi lelisha.

Kodvwa sincumo lesifanele ngesekuhlela kucala ngembi kwekutsi kube ngesebuchwepheshe: inombolo yinye yenkampani, nobe tinombolo temsebenti letichaziwe, nato letidala tinkhinki; umtsetfo lolula wekungenisa tivakashi ngemabito ato; kanye nemphumela wemhlangano ngamunye ubhalwe ohlelweni lwakho, hhayi enkhumbulweni yesisebenti. Lithulusi limahhala. Siphitsiphitsi lelisishiya ngaphandle kwemitsetfo asisimahhala.

Sigcino: lokufanele ukwente kuleliviki

  • Khetsa inombolo yemsebenti letawudala tinkhinki tetingcingo egameni lenkampani, esikhundleni setinombolo temuntfu siqu.
  • Yenta lucingo lolulodvwa lwekuhlola nelikhasimende nobe umsebenti lomunye kusuka ku-bhrawuza yekhompyutha, kufaka ekhatsi kwabelana ngesikrini.
  • Bhala umtsetfo wekungena: kungena kuphela libito lelilindzelekile esimemweni.
  • Bhala sifinyeto semhlangano ngamunye nelikhasimende ku-CRM yakho nobe efayeleni lephrojekthi.
  • Nangabe imihlangano yakho icala ku-Outlook nobe ku-Google Calendar, ulindzele kuhlanganiswa nekhalenda lokulindzeleke ngasekupheleni kwalomnyaka.

Nangabe tinkhulumo temakhasimende akho ku-WhatsApp tisakateke etingcingweni tetisebenti futsi ufuna kutihlanganisa ohlelweni lolulodvwa, khuluma neliCembu le-Origami.

Imitfombo