I-ROI ye-AI uyilinganisa ngendlela lofanako nalolinganisa ngayo nobe ngumuphi lomunye umugca wesabelo semali: umnyaka wesisekelo wekucatsanisa, sigaba setindleko lesinelibito, lilanga lekugcina lelinesigaba lesiphakathi, kongiwa lokuphelele lokukhonjiswa eceleni kwaloko lokukhokhile kute ukufinyelele, kanye nesilinganiso sekhwalithi eceleni kwesilinganiso setindleko. Sibonelo lesisobala kakhulu lesisemphakatsini safika mhla ti-5 iMfumfu 2026, ngesikhatsi licembu letekuchumana laseJalimane i-Deutsche Telekom litjela batjalimali e-Bonn kutsi lilindzele kutsi i-AI kanye ne-automation kutawunciphisa tindleko talo letingakacondzi ngetigidzigidzi letingu-2.5 tema-euro nga-2030 kucatsaniswa na-2023.

Tinkampani letinyenti tisalinganisa i-AI ngelinani lemaphrojekthi ekulinga nekubhalisela letinako. I-Saudi Arabia imemetele i-2026 njengeMnyaka Webuhlakani Bekwakhiwa, ngako-ke indlela lolinganisa ngayo loko lokusebentisako kuyo seyibe ngumbuto walomnyaka. Ngemathulusi ekulinganisa, buka indlela yekulinganisa i-ROI yangempela ye-AI.

Loko i-Deutsche Telekom leyakumemetela, ngetinombolo

  • Linjongo ya-2027: kongiwa lokuphelele lokucishe kube tigidzigidzi letingu-1.1 tema-euro ngenca ye-AI ne-automation ngaphandle kwe-US, kucatsaniswa na-2023. Linjongo leyabekwa ku-Capital Markets Day ya-2024 beyicishe ibe ma-euro langu-800 wetigidzi, ngako-ke inkampani yayenyusa.
  • Linjongo ya-2030: tindleko letingakacondzi letiphansi ngetigidzigidzi letingu-2.5 tema-euro kucatsaniswa na-2023.
  • Lingeniso: kulindzeleke lingeniso lelihlobene ne-AI lelicishe libe ma-euro langu-250 wetigidzi kusuka ebhizinisini netinkampani letingaphandle kwe-US nga-2026, likhuphuke libe ma-euro langu-800 wetigidzi nga-2030.
  • Lusito lwemakhasimende: i-chatbot i-Frag Magenta yaphatsa tingcingo telusito lwemakhasimende letingaba tigidzi letingu-2.6 encenyeni yekucala ya-2026. Emisebentini yayo ye-US, tingcingo telusito lwemakhasimende tehla nga-55%, futsi tinhlangotsi te-AI manje tiphatsa 40% wekuchumana nemakhasimende.
  • Inethiwekhi: sinhlangotsi lesibitwa ngekutsi yi-RAN Guardian sanciphisa sikhatsi sekusabela etehlakalweni tekucindzetelwa kwenethiwekhi yeselula sisuka emahoreni lambalwa saya kumzuzu munye.
  • Ikhwalithi: tikhalo tehla nga-30% uma i-AI ibona kusenesikhatsi tinkinga tekusungula kuxhumana.
  • Bantfu: tisebenti letingetulu kwa-100,000 seticeceshwe ngemathulusi e-AI ngaphansi kwelinyatselo le-AI for All.

Leti tinombolo inkampani letishicilela ngayo ngekwayo emcimbini wabatjalimali, futsi tinjongo ta-2027 na-2030 tibikezelo, hhayi imiphumela. Kodvwa indlela letibhalwe ngayo kufanele ilingiswe.

Tintfo letine letenta linjongo libe nekuphendvula

  • Umnyaka wesisekelo: yonkhe inombolo icatsaniswa na-2023. Kongiwa akusho lutfo uma ungati kutsi waculaphi, futsi ibhizinisi lelingabhali tindleko talo lamuhla ngeke likhone kufakazela kongiwa nakancane kusasa.
  • Sigaba setindleko lesinelibito: linjongo ya-2030 lingetindleko letingakacondzi, hhayi tindleko tonkhe. Inkampani ayizange ichaze kutsi lesigaba sifaka ini, kodvwa kusinika libito kwanele kuvimbela kutsi kongiwa kwe-AI kuhlanganiswe nalokunye kunciphisa tindleko.
  • Lilanga lekugcina nesigaba lesiphakathi: i-2027, bese kuba yi-2030. Sigaba lesiphakathi yiso lesavumela inkampani kutsi yenyuse linjongo layo ngemuva kwekulinganisa loko leyakufinyelela.
  • Lokuphelele, hhayi lokusele: linjongo ya-2027 lichazwa njengekongiwa lokuphelele, ngaphambi kwaloko lokusetjentiswa emathulusini nasekutfutfukiseni. Ebhizinisini lakho udzinga tinombolo tombili eceleni kwalenye: loko lokongile, naloko lokukhokhile kute ukonge.

Kukhona intfo yesihlanu lekulula kuyiphutsa: silinganiso sekhwalithi eceleni kwesilinganiso setindleko. Kwehla kwetikhalo nga-30% kusho kutsi kongiwa akuzange kube ngetindleko temakhasimende. Kongiwa lokwenyusa tikhalo akusiko kongiwa. Kuyindleko lebambeketiwe.

Lapho kongiwa kuvela khona: umsebenti lophindvwa-phindvwako, hhayi emaphrojekthi ekukhombisa

Tibonelo inkampani letakhombisa akusiwo emaphrojekthi lamangalisako. Yimisebenti yemalanga onkhe lephindvwa tinkhulungwane tetikhatsi:

  • Imibuto lephindvwako yemakhasimende: simo se-oda, i-bili, inkinga leyatiwako. Loko ngiko i-Frag Magenta lekuphatsako, futsi luhlobo lolufanako lwemibuto lolufika elusitweni lwemakhasimende akho nge-WhatsApp nangelucingo.
  • Kubona inkinga ngaphambi kwekutsi likhasimende liyibike: i-RAN Guardian ayiphendvuli emakhasimende. Ibuka inethiwekhi futsi itsatsa sinyatselo kungakapheli umzuzu. Ebhizinisini lakho lokufanako naloko kusecwayiso ngesitoko lesesitophela, i-invoyisi lesedlule lilanga layo lekukhokhwa, noma i-oda lelephuzako.
  • Emathulusi etisebenti emalanga onkhe: inkampani itsi isebentisa i-ChatGPT Enterprise, i-Microsoft Copilot kanye nemsiti wayo wangekhatsi, i-AskT. Kucecesha lokubanzi yiko lokuguculela kubhalisela lokukhokhelwako kube kusetjentiswa kwangempela.

Indlela yekubhala linjongo lelinje ngelizinga lakho

Ibhizinisi lebantfu labangu-30 ngeke likhulume ngetigidzigidzi, kodvwa sakhiwo lesifanako siyasebenta kunobe ngabe ngubuphi bukhulu. Cala ngelikhasi linye:

  • Khetsa tinchubo letintsatfu letiphindvwa-phindvwako, hhayi letinyenti: sibonelo, kuphendvula imibuto yemakhasimende, kufaka ema-invoyisi ebahlinzeki, kulungisa umbiko wemaviki wekutsengisa. Inchubo leyenteka onkhe malanga ngiyo lapho kongiwa kuvela khona.
  • Bhala sisekelo kulenyanga, ngaphambi kwanobe ngaliphi lithulusi: kutsi inchubo yentiwa kangakanani, itfatsa sikhatsi lesingakanani, ngubani loyentako, nekutsi ikhicita emaphutsa noma tikhalo letingakanani. Ngaphandle kwalenombolo, konkhe kongiwa lokutako kuwumbono, hhayi inombolo.
  • Nika inchubo ngayinye silinganiso setindleko nesilinganiso sekhwalithi: sikhatsi ngamunye msebenti kanye nelizinga lemaphutsa, noma tingcoco letivalwa ngaphandle kwetisebenti kanye nelinani letikhalo.
  • Beka sikhatsi sekuhlola emalangeni langu-90 nalinjongo emnyakeni munye: kuhlola lokusedvute kukutjela kutsi ulungise linjongo noma ushintje lithulusi.
  • Bala lokusele: susa tindleko tekubhalisela, sikhatsi sekubuketa kwebantfu nesikhatsi sekucecesha ekongiweni.
  • Nca kusenesikhatsi kutsi kongiwa kutawuya kuphi: i-Deutsche Telekom yatsi itawutjala kabusha kongiwa lokwengetiwe kwa-2027 ekusheshiseni kugucuka kwayo kwedijithali nasekwandziseni i-fibre eJalimane. Ebhizinisini lakho loku kungasho kususa emahora etisebenti ekufakeni imininingwane uwayise ekulandzeleleni emakhasimende.

Sachaza indlela yekulinganisa inzuzo ngaphambi nangemuva kwephrojekthi esihlokweni setfu mayelana nekulinganisa inzuzo yangempela ye-AI, futsi sabala inzuzo yemsiti welusito lwemakhasimende sinyatselo ngesinyatselo esihlokweni setfu mayelana ne-ROI yemsiti we-AI.

Loko lokungasebenti ebhizinisini lakho

  • Bukhulu: inkampani lenkhulu kanje isabalalisa tindleko temathulusi nemacembu etigidzini temakhasimende. Ibhizinisi lelincane lidzinga kutsi kongiwa enchubeni yinye kumboze tindleko telithulusi etinyangeni, hhayi eminyakeni.
  • Imininingwane: sinhlangotsi lesitsatsa sinyatselo kungakapheli umzuzu sidzinga imininingwane lefika kuso njengoba tehlakalo tenteka. Tecwayiso tekucala ebhizinisini lakho tidzinga kucala kutsi ema-oda, sitoko nema-invoyisi kube ohlelweni lunye, hhayi emafayilini lasakatekile.
  • Inombolo lememetelwe akusiwo umphumela: tigidzigidzi letingu-2.5 tema-euro linjongo la-2030. Ungalinganisi tetsembiso temtsengisi ngayo. Cela umtsengisi akunike sisekelo nesilinganiso latawuphendvula ngaso.

Umbono we-Origami

Simemetelo se-Deutsche Telekom sisibona njengekushintja kusuka embutweni wekutsi ingabe kufanele kusetjentiswe i-AI kuya embutweni wekutsi yonga malini futsi kuphi. Lowo ngumbuto lekufanele ubutwe ngulowo nalowo mphatsi eMbusweni ngaphambi kwekusayina kubhalisela lokusha, ikakhulu emnyakeni logcwele ticelo.

Emaphrojekthini lesiwakhako, sicala ngekulandzelana lokufanako: silinganisa inchubo njengoba isebenta lamuhla, sixhuma lithulusi ohlelweni lapho inchubo yenteka khona ngempela, bese silinganisa tindleko nekhwalithi kanyekanye ngemuva kwekucala kusebenta. I-AI lengakhoni kubona imininingwane yakho yema-oda nema-invoyisi isala ingumsiti wekubhala, hhayi lithulusi lelehlisa tindleko.

Sigcino

  • I-Deutsche Telekom ihlose kongiwa lokuphelele lokucishe kube tigidzigidzi letingu-1.1 tema-euro ngaphandle kwe-US nga-2027 netindleko letingakacondzi letiphansi ngetigidzigidzi letingu-2.5 tema-euro nga-2030, kokubili kucatsaniswa na-2023.
  • Ligugu lalesimemetelo lisesakhiweni saso: umnyaka wesisekelo, sigaba setindleko, lilanga lekugcina lelinesigaba lesiphakathi, nesilinganiso sekhwalithi eceleni kwetindleko.
  • Kongiwa lokwakhonjiswa kwavela emsebentini lophindvwa-phindvwako: imibuto yemakhasimende, kubona tinkinga kusenesikhatsi, nemathulusi etisebenti emalanga onkhe ngemuva kwekucecesha lokubanzi.
  • Cala ngetinchubo letintsatfu, bhala sisekelo kulenyanga, bala kongiwa lokusele, bese unca kusenesikhatsi kutsi kutawuya kuphi.

Imitfombo