The biggest gap in modern retail is between what the app shows and what's actually on the shelf. Here we tackle integration: how inventory connects to the Q app and to delivery systems, so a customer never orders an out-of-stock item and their order arrives complete and on time. We draw practical lessons from the delivery challenges Q stores faced and how systems — not manual effort — solve them.

Full article coming soon, God willing. This piece is part of the "Q: The Operating Brain" series within our Make the Most of Tech series on the Origami blog.