Website request terms & conditions

These terms govern a website build request submitted through the Origami website. The requester confirms having read and accepted them before submitting.

Version 1.2 — 2026-08-08

1. Nature of the request

  • Submitting this form is a request for project assessment and a quotation. It is not a contract and does not oblige Origami to deliver the project.
  • Work begins only after a separate quotation or contract is signed and the agreed advance payment is received.
  • Origami may accept or decline any request without stating reasons.
  • Where these terms conflict with a later signed contract, the contract prevails.

2. The essential package

  • The essential package lists at 2,500 SAR and is offered at a full discount (zero) as a time-limited promotion; Origami may end or amend the promotion at any time.
  • The essential package covers a bilingual (Arabic and English) brochure website with the essential pages, a contact form, a WhatsApp button, and basic search-engine setup only.
  • The essential package excludes e-commerce, payment gateways, booking systems, user accounts, admin dashboards, and integrations with other systems.
  • Domain, hosting, content, images, and any third-party fees are the client's responsibility and are not part of the essential package.
  • The essential package includes one round of design revisions; anything beyond that is quoted separately.
  • Origami is not obliged to accept every essential-package request, and may set the number of projects it delivers under the offer and their priority.
  • Origami may withdraw the essential package or change what it covers or its price at any time; changes do not affect a request already accepted.
  • Support and maintenance after the site is delivered are optional and covered by a separate paid agreement.

3. Daily intake limit

  • This page accepts a limited number of requests each day; the remaining count is shown at the top of the form.
  • Once the day's allowance is used, intake pauses until the next day. This creates no obligation towards anyone who could not submit.
  • Submission order does not determine delivery order; Origami sets its own review priority.

4. Accuracy of submitted information

  • The client confirms that all information provided is accurate and complete to the best of their knowledge.
  • The client confirms the commercial registration number belongs to their establishment and is valid; Origami may verify it and decline the request if it is not.
  • Any quotation or timeline is based on this information; later changes may alter price and duration.
  • Incomplete or inaccurate information may delay assessment, with no liability on Origami.

5. Client-supplied materials

  • The client warrants that they own full rights to the logo, text, images and any material uploaded, or hold a licence permitting their use.
  • The client bears sole legal responsibility for any intellectual-property or trademark claim relating to these materials, and shall indemnify Origami against any resulting loss or cost.
  • Origami may refuse any material it considers unlawful, offensive, or infringing on third-party rights.

6. Reference websites

  • Websites shared by the client are used as inspiration for style and user experience only.
  • Origami does not produce literal copies of third-party design, content, or code, protecting both parties from liability.
  • The deliverable is original work inspired by the general direction the client selected.

7. Intellectual property

  • All deliverables — designs, code and files — remain the property of Origami until payment is settled in full.
  • Upon full payment, the client receives the right to use the delivered final product for their business purposes.
  • Origami retains ownership of its tools, libraries, templates and reusable generic code, and may use them in other projects.
  • The transfer excludes third-party licences, which remain governed by their own owners' terms.
  • Any use of the deliverables before full payment constitutes infringement and incurs liability.

8. Scope and change requests

  • The scope of work is defined in the quotation; anything not explicitly listed is out of scope.
  • Any additional request after scope approval is priced and scheduled separately.
  • The number of revision rounds is stated in the quotation; extra rounds are billed separately.
  • Written client approval of a milestone closes it; reopening it is treated as a change request.

9. Timelines

  • Stated durations are estimates, counted from receipt of the advance payment and of all client materials and content.
  • Client delays in providing content or approvals extend the timeline by the same period, with no liability on Origami.
  • Timelines may be affected by circumstances outside our control, such as outages at hosting or payment providers.

10. Pricing and payment

  • The budget indicated in this request is indicative; the final price is set in the quotation after requirements analysis.
  • A quotation is valid for the period stated in it, after which it is subject to re-pricing.
  • The advance payment is non-refundable as it covers analysis, planning, and reserving team capacity.
  • Late payment entitles Origami to pause work or suspend the service until settlement.
  • Prices exclude VAT and third-party fees unless stated otherwise.

11. Third-party services

  • Domains, hosting, payment gateways, messaging services and external APIs are governed by their providers' terms and pricing.
  • Origami is not responsible for their downtime, price changes, policy changes, or rejection of a client application.
  • Fees for these services are borne by the client unless the contract states otherwise.

12. Warranty and support

  • Origami warrants the correction of software defects within the delivered scope, for the period stated in the contract after delivery.
  • The warranty excludes new features, changed requirements, and faults caused by the client or a third party modifying the code or hosting.
  • The warranty excludes third-party service outages and their platform updates.
  • Support and maintenance beyond the warranty period are provided under a separate agreement.

13. Limitation of liability

  • Origami's total liability shall not exceed the amounts actually paid for the project in question.
  • Origami is not liable for lost profits, indirect or consequential damages, or data loss arising from use by the client or a third party.
  • The client is responsible for the content published on their website and its compliance with Saudi regulations.

14. Confidentiality

  • Origami will keep client information confidential and will not share it with third parties except with consent or under legal obligation.
  • The client undertakes the same towards Origami's proposals, documents, methodologies and technical deliverables.

15. Data protection

  • Data submitted through this form is processed solely to assess the request and to communicate about it.
  • Data is stored in line with the Saudi Personal Data Protection Law.
  • By submitting, the client consents to being contacted by Origami through their chosen channel.
  • The client may request correction or deletion of their data by writing to info@origami.sa.

16. Portfolio rights

  • Origami may feature the project in its portfolio and marketing materials after launch.
  • The client may opt out by written request, which both parties will honour.

17. Termination

  • Either party may terminate by written notice as provided in the contract.
  • On termination, Origami is entitled to payment for work completed to date, and the advance payment is not refunded.
  • Deliverables that have not been paid for are not handed over.

18. Force majeure

  • Neither party is liable for delay or failure caused by circumstances beyond its reasonable control, such as disasters, wide-scale internet infrastructure failures, or governmental decisions.

19. Governing law

  • These terms and any dispute arising from them are governed by the laws of the Kingdom of Saudi Arabia.
  • The competent Saudi courts have jurisdiction over any dispute.
  • The parties will seek an amicable settlement before resorting to litigation.

20. Updates to these terms

  • Origami may update these terms; each request is governed by the version in force at the time of submission.
  • The version accepted by the client is stored with their request.
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