M&M
An AI WhatsApp assistant that answers your customers
Most customers in Saudi Arabia start on WhatsApp, and a slow reply costs more than it looks: the customer asks, nobody answers quickly, and they move to a competitor. The problem is not your team — it is that repetitive questions consume all their time.
M&M takes that layer. It answers the repetitive questions instantly with answers you approved, and leaves your employee the conversations that deserve a human: negotiation, complaints, and the big deal.
What it does
On your existing number
It runs on your company's own WhatsApp number — no new number and no extra app on an employee's phone.
Linked with one scan
Linking is a one-time QR scan, and then it starts working.
Trained on your knowledge
You give it your website link to read and fill in your details, then add services, prices and FAQs with answers you approve.
Two tiers: Malik and Mahir
Malik is fast and economical for direct repetitive questions; Mahir is the expert tier that holds long-conversation context, compound requests and objections, and keeps your company voice.
Switch without losing anything
You move between tiers whenever you want, with no re-linking and no loss of what you taught it.
Free trial
You try it on real conversations before you commit.
Who it is for
Companies whose demand arrives mostly on WhatsApp and who lose customers to slow replies or out-of-hours silence.
How you start
Link the company number
A one-time QR scan from the company WhatsApp.
Give it your knowledge
Your website link first, then services, prices and FAQs with answers you approve.
Pick the tier
Malik for repetitive questions, Mahir for conversations that need deeper understanding.
Frequently asked questions
Do I need a new number?
No. It runs on your company's current WhatsApp number.
Will it invent answers?
It answers from the knowledge you approve — your services, prices and FAQs — and you are the one who writes the answer.
What is the difference between Malik and Mahir?
Malik is fast and economical for direct repetitive questions; Mahir holds the context of long conversations, compound requests and objections.
Does it replace a customer service employee?
No. It takes the repetitive layer and leaves your employee the conversations that deserve a human, such as negotiation and complaints.
